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UPDATE: Vaccine appointment reservation line now closed


All 5,800 available appointments for this week at the Florida Department of Health-Lee and Lee County vaccination site were claimed today within minutes of the reservation call line opening, officials reported at about 10 a.m.

The call line opened at 9 a.m. as scheduled. The appointments for Thursday and Friday were filled when that happened. People can stop calling the reservation line now.

Representatives of the vendor, Tidal Basin, reported that people who called were either scheduled for appointments while on the line, or prompted to leave their contact information to receive a call back. Once all slots were filled, some callers received a message that appointments were no longer available. Some callers received a busy signal.

Tidal Basin continues to add operators to handle the volume of incoming calls.

The state of Florida continues to work with the vendor to develop an online registration system. More information about that system will be announced when it is released by the state.

Tidal Basin has a help line that is available at 888-499-0851 for questions about the registration process. The help line is not able to schedule appointments.

The number of doses available for next week is not yet known and appointments for first doses for the week of Jan. 25 are not being made at this time.

For those who secured appointments for Thursday and Friday, operations at the site will continue as in past weeks. At this time, Lee County has not received any information from the Governor’s Office related to proof-of-residency requirements.


ORIGINAL (Jan. 19, 2021):

FDOH-Lee, Lee County to reopen vaccine reservations

The Florida Department of Health-Lee and Lee County Government announced today that there is enough vaccine supply to schedule about 5,800 appointments for Jan. 21-22 at the county’s site off of Daniels Parkway near the Southwest Florida International Airport.

Beginning at 9 a.m. Jan. 20, people can call toll-free at 866-200-3468 to schedule an appointment. It is the same phone line the state vendor, Tidal Basin, used last week. Appointments are available for seniors 65 and older and frontline healthcare workers only at this time. The reservation slots are expected to be claimed quickly, likely within minutes.

Tidal Basin representatives say people who are on the phone will either be scheduled for appointments while on the line, or they will be prompted to leave their contact information to receive a call back. Some people will receive a message that all slots are full, once that occurs.

Only people with appointments will be vaccinated this week at the site.

The FDOH-Lee administered nearly 9,000 doses during last week alone at the site. Complete vaccination statistics are available at https://floridahealthcovid19.gov/. More than 19,000 people have been vaccinated at the FDOH-Lee’s county sites since Dec. 28.

The Lee County Board of County Commissioners received an update about the vaccination efforts at its regularly scheduled meeting today. The meeting was aired on LeeTV, at wwwleegov.com and via Facebook Live at “Lee County Government.” The meeting video will be posted shortly on the county’s YouTube and at leegov.com with the agenda.