Lee County Electric Cooperative SmartHub Tool to report outages and view outage maps
LCEC reminds all Sanibel property owners that LCEC, the electric power supplier on Sanibel Island, has an app for mobile devices and an online tool called “SmartHub.” This customer service tool provides access to view electric account information and usage history, pay bills and report power outages. SmartHub allows customers to request a call or text when power is restored or to let you know when your power usage exceeds a self-determined threshold. This is especially helpful for seasonal residents who may want to know if usage declines or spikes due to equipment failure at their location.
LCEC also provides an outage management map that can be accessed at https://www.lcec.net/reliability/storm-center/outage-map. Customers can visit the site and view areas that are experiencing outages by zip code, region or county and see the number of customers impacted and if a crew has been assigned.
To register as a new user you can visit SmartHub on the LCEC website, www.lcec.net or thru their mobile app offered in the Apple Store or in the Android Market.