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Update: City of Cape Coral closes most customer service windows

By Staff | Mar 22, 2020

All customer service counters and lobbies will be closed to the general public in City of Cape Coral buildings beginning Monday, March 23. Appointments will be required.

The following lobbies in City of Cape Coral buildings will be closed to the general public to help limit the spread of COVID-19:

* Police Department lobby, at 1100 Cultural Park Boulevard

* Public Works Annex lobby, at 815 Nicholas Parkway East

* Beginning Tuesday, March 24 the City Hall lobby, which is at 1015 Cultural Park Boulevard, will also be closed to the general public.

* Building permits will continue to be issued to licensed contractors and individuals, by appointment or online.

*Water bill payments can be made online or via telephone. Customers also can leave payments in a dropbox, which is located outside the main entrance of City Hall.

Employees will be using social distancing, as recommended by the CDC, and the City encourages the public to make use of online services via the City’s website. Check the City’s dedicated COVID-19 web page (www.capecoral.net/COVID-19) for announcements and details about these temporary changes.

A Special Meeting of the Cape Coral City Council is scheduled for Monday, March 23, at 4:25 p.m. Meetings are broadcast on Cape TV (Comcast Channel 98 and CenturyLink Prism Channel 94) and streamed online at www.cape-tv.com. Rather than attend in-person, the public can participate virtually by submitting an ecomment via the “Agendas & Minutes” quick link on the City’s website.

Source: City of Cape Coral